Privacy Policy

1. Data Controller

FamilyLedgerAR, located at Av. Rivadavia 1085, U9000AKM Comodoro Rivadavia, Chubut, Argentina, CUIT 20-12345678-9, is the controller of the personal data you provide to us.

For any inquiries related to the processing of your personal data, you can contact us through:

• Email: contacto@tuvianueva.com
• Phone: +54 297 486 4138
• Postal address: Av. Rivadavia 1085, U9000AKM Comodoro Rivadavia, Chubut

2. Applicable Legal Framework

Personal data processing is carried out in compliance with Argentina's Personal Data Protection Law 25.326 and its Regulatory Decree 1558/2001, as well as provisions of the Agency for Access to Public Information (AAIP).

Our database has been duly registered with the National Directorate of Personal Data Protection as required by current regulations.

3. Personal Data We Collect

We collect the following types of personal data:

3.1. Data Provided Directly by You

• Contact form: full name, email address, phone number and message
• Explicit consent: record of your acceptance of this privacy policy

3.2. Automatically Collected Data

• Technical data: IP address, browser type, operating system, pages visited, visit duration
• Cookies: information stored through cookies as detailed in our Cookie Policy

4. Processing Purposes

We use your personal data for the following purposes:

• Response to inquiries: manage and respond to your information requests through the contact form
• Service improvement: analyze site usage to improve user experience and offered content
• Legal compliance: comply with applicable legal obligations in Argentina
• Statistical analysis: conduct aggregate and anonymous statistical studies on user behavior

5. Legal Basis for Processing

Processing of your personal data is based on:

• Consent: for sending contact forms, you give your express consent by accepting this policy
• Legitimate interest: for statistical analysis and service improvement, based on our legitimate interest in offering better service
• Legal compliance: when necessary to comply with legal obligations in Argentina

6. Data Subject Rights

Under Law 25.326, you have the following rights regarding your personal data:

• Right of access: know what personal data we have about you
• Right of rectification: request correction of inaccurate or incomplete data
• Right of deletion: request deletion of your personal data when no longer necessary
• Right to object: object to processing of your personal data in certain circumstances
• Right to portability: receive your data in structured, commonly used format
• Right to restriction: request restriction of processing of your data in certain cases

To exercise any of these rights, you can contact us through the means indicated in section 1. We will respond to your request within a maximum period of 10 business days from receipt.

If you consider your rights have not been adequately addressed, you can file a complaint with the Agency for Access to Public Information (AAIP) at www.argentina.gob.ar/aaip

7. Data Retention Period

We will retain your personal data for the following periods:

• Contact form: up to 2 years from last interaction, unless you request earlier deletion
• Technical data and cookies: as specified in our Cookie Policy
• Legal obligations: the time necessary to comply with legal retention requirements

After these periods, we will proceed with secure deletion of your personal data.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration:

• SSL/TLS encryption for data transmission
• Restricted access to personal data only for authorized personnel
• Data backup and recovery procedures
• Periodic security audits

9. Data Transfer to Third Parties

We do not sell, rent or share your personal data with third parties for commercial purposes. We only share data with:

• Technical service providers: hosting companies and technical services necessary for website operation, under strict confidentiality agreements
• Competent authorities: when required by law or court order

All third parties accessing your data are contractually obligated to maintain confidentiality and security of information.

10. International Transfers

In case it is necessary to transfer personal data outside Argentina, we will do so only to countries with adequate level of protection recognized by AAIP, or through implementation of appropriate safeguards such as standard contractual clauses.

11. Minors

Our website is not directed at minors under 18 years. We do not knowingly collect personal data from minors. If we detect that we have received data from a minor without corresponding parental consent, we will proceed with immediate deletion.

12. Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality and analyze its use. For detailed information about what cookies we use, their purpose and how to manage them, see our Cookie Policy.

13. Modifications to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with corresponding update date. We recommend reviewing this policy periodically to stay informed about how we protect your data.

In case of substantial changes that significantly affect processing of your data, we will notify you through prominent notice on our website or by email if we have your address.

14. Consent

By using our website and providing your personal data through the contact form, you declare having read, understood and accepted this Privacy Policy, giving your express consent for processing of your data as established herein.

15. Contact

For any inquiry, request or complaint related to processing of your personal data, you can contact us at:

• Email: contacto@tuvianueva.com
• Phone: +54 297 486 4138
• Postal address: Av. Rivadavia 1085, U9000AKM Comodoro Rivadavia, Chubut, Argentina